Policy 1 — Collecting, Using and Disclosing Personal Information
1.2 Unless the purposes for collecting personal information are obvious and you voluntarily provide your personal information for those purposes, we only collect, use and disclose user information where necessary to fulfill the following purposes:
- To verify identity;
- To identify user preferences;
- To open and manage an account;
- To deliver requested products and services, including services provided by third parties as contemplated in ArtRow’s Terms and Conditions of Use;
- To ensure a high standard of service to our users;
- To prevent and detect fraud and other security concerns; and
- To meet regulatory requirements, including disclosures made under proceeds of crime legislation;
or for a purpose reasonably related to those purposes, such as:
- To conduct user surveys in order to enhance the provision of our services; and
- To contact our users directly about products and services that may be of interest.
1.3 We will not collect, use or disclose your personal information for any other purposes unless we obtain consent to do so.
1.4 We will not sell user lists or personal information to other parties.
Policy 2 — Consent
2.1 We will obtain your consent to collect, use or disclose your personal information, except where we are authorized to do so without consent pursuant to the provisions of PIPA, including:
- When the collection, use or disclosure of personal information is permitted or required by law;
- When the personal information is available from a public source (e.g., a telephone directory); and
- For the purposes of collecting a debt.
2.2 Consent can be provided verbally, in writing or electronically, and can be implied where the purpose for collecting, using or disclosing the personal information would be considered obvious and you voluntarily provide your personal information for that purpose, or where you are given notice and a reasonable opportunity to opt-out, and you choose not to do so.
Policy 3 — Retention and Accuracy of Personal Information
3.1 Subject to compliance with PIPA, we will retain your personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.
3.2 We will make reasonable efforts to ensure that your personal information is accurate and complete. We would ask that you provide us with updated information when your personal information changes.
Policy 4 — Securing Personal Information
4.1 We are committed to ensuring the security of your personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
4.2 While we are a Canadian company, we may process or store your personal information outside of Canada, which may cause your information to be subject to privacy protections and legal rights that may not be equivalent to those in Canada. We will use appropriate security measures to ensure that your personal information is appropriately protected and when destroying your personal information.
4.3 We review and update our security policies and controls as technology changes to facilitate ongoing personal information security.
Policy 5 — Access to Personal Information
5.1 You have the right to request access to any personal information we hold about you, including the personal information under ArtRow’s control, information about the ways in which your personal information is or has been used, and the names of the individuals or organizations to which your personal information has been disclosed.
5.2 A request for access must be made in writing to ArtRow and must identify the information to which you are requesting access. You will be required to prove your identity before we give you access to your personal information.
5.3 We will provide the requested information within 30 business days of your request, unless a time extension is granted under PIPA, or we are authorized or required by PIPA to refuse access to the requested information. If we are authorized or required by PIPA to refuse access, we will tell you in writing, stating the reason for refusal.
Policy 7 — Contact Us
ArtRow Fine Art Inc.
738 Fort Street
Victoria, British Columbia Canada V8W 1H2
Attention: Lara Tomaszewska, President